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Customer Service

Help Before Ordering

    How many warehouses does Austars-Model operate now worldwide?   Austars-Model has two registered entities in Sydney Australia, Hong Kong and ... more info

Help After Ordering

    Help after Ordering (FAQs)   My order status is still in "Processing" stage several days after the order completed, what does not mean? We ... more info

Privacy Policy

      Privacy & Security Policy   Austars-Model is a company interested in the protection of its customer's online privacy. We have ... more info

Secure Shopping

      Secure Shopping FAQs:   You will be confident when you're shopping online with Austars-Model. Our Secure Server Software (SSS) encrypts ... more info

Product Warranty

    Product Warranty We, Austars-Model, guarantee all our products to be free from defect for 30 days after the date of purchase (except LiPo/lifepo4 ... more info

Email Newsletter

      Subscribe our newsletter   Sign up to Austars-Model news letters and stay up to date with the latest products, events, projects, daily ... more info

Terms and Conditions

    Agreement Introduction   AUSTARS MODEL PTY LTD is a TRADE-ONLY company. The words 'we, our, us, AM' refer to AUSTARS MODEL PTY LTD, located at ... more info

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