Important Ordering Information
 
Internet, Mail and Phone orders
Your can use the following methods:

• 1. By phone to 02-95021768 (sales) or(81181247)  (sales) or ring (+61-(0) 413424139 when landline is busy.
• 2. By online ordering. We encourage customers to use simple online ordering system for an ever increasing number of our products. Just select the product or items you wish to order and add them to your shopping cart. You can continue shopping and all the items will be added to the cart ready for check out. After you click 'order now' and 'view cart & payment', please leave your name, email address, telephone number (a message for tracking number would be sent to you), and delivery address, select payment option. A confirmation email will be sent to you for total expense including freight cost. We try our best to save the freight cost for all customers. Now we have contracts with CLC Courier, Allied Express for large packing box, and post office for small parcel or small box.
• 3. By fax to 02-95021316 giving credit card details.
• 4. By mail to: 5/192 Kingsgrove Road, Kingsgrove NSW 2208.
• 5. By email: info@austars-model.com
• 6. For overseas customers, GST (Tax) is Free.
  

We accept the following methods of payment:

• 1. Credit card. We accept MasterCard & Visacard.
• 2. By direct deposit into our bank account:  ANZ Bank: BSB No: 012-402
  Account No: 4901-88834  Swift code: ANZ BAU 3M
• 3. Via PayPal at (info@austars-model.com)
  Shipping
  We try our best to save the freight cost for all our customers.
  All our items are shipped via CLC Courier or Allied Express, and Express Post.
  Ordered products would be dispatched to the customer within 48 hours after the payment is cleared. All products are insured and tracking number would be sent to the customer.