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About Austars-Model

About Austars-Model.com

Austars Model was established in 2007 and located in Sydney Australia. We are the manufacturer and distributor for quality hobby products. We started in 2007 designing and manufacturing large scale sports and Cessna series planes. Our production is based in China and Thailand and our customers from worldwide. Our successful projects include 96 inch Cessna-152, 110 inch/120 inch Cessna-188, 98 inch Cessna-206, 118 inch Cessna-182, 122 inch Yak /Edge-540, and 98 inch Caribou. We are one of the most reliable hobby retailers in the world, supplying large scale planes and associated products, including turbine & gas engine, Jets, UAV, Helicopter, A-Grade LiPo battery, servos, RC boats, RC tanks, RC cars and various hobby products. Our reputation for quality and service can be easily found via the forums. In 2013 we set up our warehouses in ASIA/USA/UK/EURO in order to offer products to individual customer at very lower prices. This is the way how we can reduce costs and provide a lower price. For customers in Australia, you are welcome to inspect our products at our Sydney warehouse. And our worldwide customer can purchase products from our global warehouses at lower prices. And we always try our best to help modelers to solve problems. In Australia we also are very active for supporting and donating to the hobby community. Today Austars-model.com is growing. We are dedicated to providing our customers with best experience in purchasing and servicing good quality hobby products. We are different to other online hobby shops:


Fact # 1: Quality
Firstly, our emphasis is on product quality, we know that if we supply these hobby products with premium quality at a competitive price, you the customer will be happy and recommend us. Austars Model doesn't distribute inferior quality hobby products. i.e. from our customer experience, those who bought our LiPo batteries are very happy with our quality and price compared with all other brands on the market.


Fact # 2: Pricing
We do not compromise on the quality of our products, and we work hard to ensure our prices are the lowest at our global warehouse. Austars Model will directly contact all the manufactures and brand makers. Our new global distribution system will help our customers save on costs.


Fact # 3: Service & Support
We really care about our customers and that is why we always do our best to make your experience with us as pleasant as can be. We respond to email queries as quickly as possible and are constantly monitoring all the feedbacks from the media and forums. We also listen to every customer's feedback regarding product quality and improvements. We can get most hobby spare parts for modelers, unlike other brands, where you need to buy the whole kit again if you only just need a single spare part.


Fact # 4: Reputation
Austars-Model.com has been on the market since 2007. Our excellent reputation for large scale aircraft can be found from online forums. We like to help and solve any problems ASAP.


Fact # 5: Product tried & tested
Since 2007 Team Austars have had the largest scale models tested. For every brands distributed by Austars-Model, we all had it tested and reviewed before releasing it to the public. Modelers will have nothing to worry about regarding the design, quality, installation and service. We understand It is very risky for the modelers to purchase a product without a review.


Fact # 6: Privacy & Secure Transaction
Austars-Model respects all customers' privacies. We do not sell, trade, or rent your personal information. We may only release account information when we believe, in good faith, that such release is reasonably necessary to (1) comply with law, (2) enforce or apply the terms of any of our user agreements or (3) protect the rights, property, or safety of Austars-Model.com, our users, or others. Such as customer credit card verification by the organization for Anti-Fraud Protection. We now employ various credit card fraud prevention services. Provided by our online merchant processors, in order to insure purchases made from Austars-Model.com are not fraudulent. When you transmit credit card information to complete a purchase or verify data, we always transmit that CC number in an encrypted format (SSL). We also provide many shipping methods to suit the customers needs.


Fact # 7: Modeler Points Reward System
We like to reward our loyal customer which is why we've created Lucky Draw and Reward System on the new website. These points can be exchanged for vouchers or credits meaning the more you support Austars-Model, the more you save.


Fact # 8: Special offers
Every day and every week we update our website with some fantastic special offers which can save you even more money on the kit or accessories. Be the first to know about our special offers by adding yourself to our newsletter, following us on Twitter and becoming a fan on Facebook etc.

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