To further improve customer service and reward returned customers, we would greatly appreciate if these valued customers can give us your last order information (time/products ordered) so that we can work out the discount/gift/trophy for these returned customers. We might suggest these customers to collect the products from authorised shops in order to save the freight cost. New sales (bulk buy) policy would be implemented in 2010. Christmas Special deadline now is extended till 26th January 2010.